E-business and selling to customers outside of Ontario

Table of contents

Introduction
Selling to customers in Canada
Selling to customers in other countries
Other resources

Introduction

When you sell products or services over the internet, your customers may be from different parts of the world. You need to know the business and tax regulations for your customer’s location, and the exporting regulations in your region.

Other regulations that can apply to your e-business include:

  • business name registration
  • consumer protection
  • advertising rules
  • importing and exporting
  • product safety and labelling
  • interprovincial or international trade treaties
  • intellectual property rights

To ensure that you know the requirements for selling to non-Ontario customers, contact the appropriate legal and tax authorities for the province, territory or country where your customers are located.

Selling to customers in Canada

To learn about rules for selling to customers across Canada, contact the business support centre in the customer's region.

To contact a centre located outside of your province or territory, please use the local number or email address listed for that centre.

Services and business hours will vary by organization.

Selling to customers in other countries

You need to know the requirements for selling and shipping products or services to customers in other countries before you export. Many countries have a foreign representative in Canada whose office you can contact for more information.

Global Affairs Canada provides a listing of Foreign representatives in Canada.

Other resources

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